Candidate details
The Candidate Details page provides a summary of the stages associated with each candidate in a job. You can use this page to quickly see a summary of the candidate's activity within each stage of the job, as well as perform candidate-related actions such as scheduling live interviews or viewing submitted on-demand stages. To access this page, select a candidate card from the Stage page in Job Summary.
The following image displays an example Candidate Details page.
1 - Candidate progress bar and action menu
Candidate progress bar
Visual indicator displaying the candidate's active stage. The progress bar is comprised of circles, each of which represents a single stage within the job.
The shading of each circle indicates the candidate's completion status for that stage:
- Completed stage
- Active stage
- Incomplete stage
You can move your mouse over any circle in the bar to view a popup message containing additional information about the candidate's status in that stage.
Action menu
The action menu on Candidate Details allows you to explore Candidate activity and edit candidate details.
2 - Stage information
Indicates the order of the stage in the job flow (for example, Stage 1, Stage 2, etc.), and the stage type.
If multiple interviews are scheduled for a single stage, all scheduled interviews appear within the stage information for that stage. In the example image above, the candidate is scheduled to attend two Live Video interviews for Stage 1.
Stage types
On-demand video/web
Recorded stage candidates complete using their computer or mobile device. You can configure Hirevue to ask questions via video, image, text, or audio, and then require that candidates respond using video, audio, text, fill-in-the-blank, or single select/multiple select.
On-demand phone
Recorded audio stage candidates complete using their phone (mobile or landline). You can either add your own audio question, or enter a text question that you want the system to repeat to the candidate. Candidates can then respond with their voice, or by using a telephone keypad to make a single select selection.
On-demand text
Recorded text (SMS) stage candidates complete using text messaging functionality on their cell phone or their web browser, depending on your system configuration. By default, candidates complete on-demand text interviews using their web browser. However, if your system is configured to allow both SMS and web responses, then candidates who:
- Have a phone number in their candidate profile can choose to participate in on-demand text interviews using either their phone or a web browser.
- Do not have a phone number in their candidate profile must participate using their web browser.
When using on-demand text interviews, you can configure Hirevue to ask questions via text or single select answers.
Live video
Live video interviews conducted with candidates and hiring managers using computers or mobile devices.
Live phone
Phone interviews conducted with candidates and hiring managers using cell phones and landlines.
In person
Live interviews where candidates and hiring managers meet in-person at a specific location.
3 - Interview task status
Displays information about the current stage, along with links to tasks that are awaiting recruiter intervention. Refer to the numbered links after the example below for more information about this area.
1 - Status message
Indicates the current status of the candidate interview. Available statuses are dependent on whether the stage is for an on-demand stage or a live stage.
On-demand status messages
Invited
Candidate was invited to an on-demand stage but has not yet begun the stage.
Started
Candidate was invited to an on-demand stage and has begun the stage.
Expired
Candidate was invited to an on-demand stage, but that stage is now expired. The candidate did not complete the stage.
Stages expire when either the:
- Candidate submission deadline is passed, or
- The stage has expired.
You can configure both of these items in the Candidate experience settings within the stage.
Submitted
Candidate submitted an on-demand video/web stage.
Canceled
Candidate was invited to an on-demand stage that was canceled by the recruiter.
Advanced
Candidate submitted an on-demand stage that successfully met all criteria required to advance. Candidate was advanced to the next stage.
Exempt ( on-demand web/video only)
Candidate self-attested they are exempt from the stage and was advanced to the next stage. Includes the date the candidate claimed they are exempt from the stage.
Note: Stage exemptions are a licensed feature and may not be available for your application. For more information about your specific application configuration, contact your system administrator.
Live status messages
Need to schedule
(Manual scheduling only) Candidate was added to the stage, but the recruiter has not yet scheduled their interview.
Canceled
Candidate was added to the stage, but the interview was canceled.
Scheduled
Candidate was added to the stage and their interview was scheduled.
Completed
The live interview is complete. Candidate interviews receive a completed status when the interview is complete or the interview time is passed.
Invited
Candidate has been invited to self-schedule a live interview, but has not yet responded to the request.
Unable to schedule
Recruiter has selected the scheduling option for candidate to self-schedule a live interview, but is unable to schedule due to hiring manager availability. When the hiring manager provides an adequate number of available time slots for the candidate to choose from, the status will update to Invited.
Advanced
Candidate has completed the live interview and successfully met all criteria required to advance. Candidate was advanced to the next stage.
2 - Show or hide interview details
Lets you show or hide actions related to the selected stage. For live stages, you can schedule, reschedule, or cancel stages. You can also view completed stages to provide feedback and take additional actions. For on-demand stages, you can view submitted stages.
3 - Action button
Lets you perform additional actions related to the selected candidate. For live stages, you can schedule, reschedule, or cancel stages. You can also view completed stages to provide feedback and take additional actions. For on-demand stages, you can view submitted stages.