Email invitations
Hirevue automatically sends email invitations to candidates when you add them to interview stages. Email invitations provide candidates with basic information about the interview process, as well as a link that they can use to begin their on-demand interview.
Your application is configured with a default email invitation template that is used to automatically generate email invitations for candidates invited to on-demand interview stages. However, if your application is configured to allow you to further customize email invitations, then you may be able to use the Review invitation email panel within the on-demand interview stage to:
- Add or remove fields to the email.
- Edit the subject, body, or closing text of the email.
- Change the label on the Call to Action button.
Note: If your application is not configured to allow you to customize email invitations, then the email invitation appears within the interview stage in read-only mode.
Customizing email invitations within the interview stage lets you create emails that are specific to your unique job. For example, you can customize email invitations to:
- Provide more information about the interview process and the candidates' place in that process.
- Share information about the job within your organization.
- Introduce yourself as the recruiter for the job.
- Include any additional information specific to the job, interview team, or organization.
Customizing email invitations
The Review Invitation Email panel contains elements that you can edit to customize the email invitation for your candidates and/or job. You can customize these elements by either adding or editing text, or adding/ removing available fields.
Note that customizations you make to email invitations will be included in all emails sent to candidates invited to this interview stage. Therefore, avoid making customizations specific to a single candidate or group of candidates.
Note: The ability to customize review invitation content is a licensed feature, and may not be available for your application. Contact your Hirevue system administrator for details.
Customizing text in email invitations
You can edit text within the Subject, Body, and Closing fields of the Review Invitation Email panel to customize those areas in the email invitation. You can also change the label text displayed on the Call to Action button that candidates click within the email to begin their on-demand interviews.
The following image shows an example of the text editor within the Body area of the Review Invitation Email panel. You can use the rich text editor to format text or link to external websites. See Review invitation email for more information.
Customizing email invitations with available fields
Available fields are containers for content that you can use in your email invitation. Use available fields within your email invitation to personalize the email for your candidates and job. For example, you can include available fields that contain the candidates' names, your organization's name, or even your name and email address.
When you use an available field, the content described by that field (but specific to your job) appears in the generated email sent to candidates. For example, to use the candidate's name in the body of an email invitation, you can insert the Candidate Full Name field. into the body of the email template. When inserted, the email template shows the string ${Candidate.FullName}, but the email generated for candidates substitutes each candidate's full name in its place.
Available fields appear as blue-shaded buttons within the Review Invitation Email panel. When inserted into editable areas of the template, these fields appear as strings (for example, $(Customer.Name)) within the email invitation.
Text within available fields is supplied from elsewhere within the application, and cannot be modified within this view. For example, content for the field "Job Title" reflects the title assigned to the job with which the on-demand interview stage is associated. The text for this field was configured when the job was first added to HireVue, and cannot be edited from the email review panel.
Important! Do not modify the text within the available field string. Doing so will break the link between the available field and the associated text and result in errors within the email invitation.
The following image shows an example of the available fields within the Review Invitation Email panel. See Review invitation email for more information.
Previewing email invitations
You can also use the Review Email Invitation panel within the on-demand interview stage to preview the invitation before inviting candidates to that interview stage. Previewing email invitations helps you gain visibility into exactly what candidates see when they are invited to your on-demand interview stage.
You can access the preview functionality by selecting the Review Invitation Email setting within the job summary, and then clicking Preview. The preview panel displays the invitation as your candidates will see it. For more information, see Review Invitation Email.
See an example
This image shows an example of an email invitation previewed within the interview stage.
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